If you are not able to locate the part you on our website you can visit popular sites such as appliancefactoryparts.com to check their availability. The smoker can then be restarted without the prime, which should help with preventing this error. Never allow water to completely evaporate as this can cause the element to overheat and damage the unit. No, this was preassembled on the newer models to hold the handles in place for shipping. – Chips can go stale. Check it out and make sure it is still connected and not corroded. Leaving slides in could damage the slide and the unit. Our grill covers are made from black canvas with a PVC lining. Covers are not warranted due to exposure to various weather conditions. Your next bet is to look at replacing the heating element. Locate and press the “Reset” button on the rear of the controller with a toothpick. But when I press the time button after setting minutes--which on my model turns the smokers heating element on--the GFCI reset button on the outlet in my garage that controls all the outlets pops. Sometimes an extension cord that is really long or uses thin gauge wiring can cause that. Units should be stored in a covered area where they are not subjected to the outdoor elements. Since the smoker turns on, I am hoping whatever is happening isn't fatal. Perfectly cook chicken, ribs, poultry and veggies. Masterbuilt Gravity Series 560 Overview & First Impressions. All non-warranty parts. The Masterbuilt turkey fryer oil capacity is between 2-3 gallons of oil depending on which turkey fryer you have. The smoker turns on. View our Video "Masterbuilt Electric Smokehouse: Cleaning and Storage"https://youtu.be/7qTLVHZgk4EWhen cleaning your smoker, mix 50/50 hot water and apple cider vinegar in a spray bottle and shake well. Smoker covers are made of black vinyl and pressed cotton. This will last approximately 2-3 hours.For Controlled smoke, add four (4) pounds of charcoal and one (1) wood chunk, creating layers of charcoal and wood chunks. The power light will illuminate when the control panel is mounted correctly. Copyright © Masterbuilt . But when I press the time button after setting minutes--which on my model turns the smokers heating element on--the GFCI reset button on the outlet in my garage that controls all the outlets pops. Please contact us. Otherwise contact customer service. In addition, charcoal varies by brand and not all charcoal is made the same. When complete, the slow smoker is ready for normal operation. After your unit is lit you may increase the gas on your tank to full ON. Stale chips will scorch but will not ash. We suggest a wood fire with a nest of charcoal on top with woodchips set in the middle. The metal panels are expected to degrade after use and the firebrick will be exposed. *Frequent seasoning helps to prevent rusting. Set smoker temperature to 275°F and allow the unit to run for three hours. Please visit https://www.masterbuilt.com/pages/warranty for our return and warranty policy. To pre-season your slow smoker attachment, place the unit by itself in a safe area, observing the distance requirements as outlined in the “General Warnings & Safety Information” on page 2 of your instruction manual. While it is not necessary, you can season your Masterbuilt smoker a couple of times per year after the first smoke. Pull the slide out, make sure it is parallel to the slot and try again. Do not use outside. ), https://www.youtube.com/watch?v=gH1zE6dOmW4&feature=youtu.be. Holding it down can cause a disconnect. If controller resets/turns off then the fan is bad. Therefore, we do not sell a natural gas conversion kit nor recommend the use of natural gas with our products. Allow your oil to cool completely, strain and store in a tightly closed container in a cool dark place for best results. (Note: Never add more than ½ cup of wood chips at a time. Your manual also provides troubleshooting and solutions. If you are not able to locate the part you on our website you can visit popular sites such as appliancefactoryparts.com to check their availability. https://www.masterbuilt.com/pages/product-registration, https://www.masterbuilt.com/collections/parts, https://www.masterbuilt.com/pages/support, https://www.masterbuilt.com/pages/warranty, https://www.youtube.com/watch?v=E3BW4Z7nfWk, https://www.youtube.com/watch?v=IXnhTgn3ghg&feature=youtu.be. Our regulators have a pressure safety mechanism built into them and when the unit experiences this issue it usually means the safety mechanism has been triggered and produces low flow. Press time again to lock it all in. Once you register your product you will receive a thank you response.